Company Overview: Truegenics Pte Ltd is a leading e-commerce company based in Singapore with a track record of over US$218M in online product sales. We specialise in e-retailing our own brand of health supplements to a global audience. We strive to create value and make a positive difference in the world, one life at a time. We believe that even the smallest action can define one’s destiny, and are committed to the creation of products that enhance the lives of our consumers.
Mission of the Role: To lead and scale a responsive, efficient, and end-to-end supply chain operation that supports product launches, ensures inventory health, and drives cost efficiencies. This role blends planning precision, supplier coordination, and execution discipline, powered by data, automation, and cross-functional coordination.
Key Responsibilities:
Note: This role evolves with the needs of the business. While core responsibilities are outlined below, the Lead/Team Lead, Supply Chain is expected to take ownership of outcomes across the full supply chain lifecycle, including new initiatives or adjacent areas not explicitly listed.
Leadership & Team Oversight
- Lead the overall planning, purchasing, and logistics, ensuring high performance and proactive problem-solving.
- Manage departmental P&L, optimize cost centers, and improve supply chain KPIs while maintaining agility and service levels.
- Drive the adoption of automation tools and AI agents to streamline forecasting, PO generation, inventory tracking, and risk management.
End-to-End Supply Chain Execution
Oversee the full supply chain process—from sourcing to delivery—including:
- Product label and packaging approvals across compliance, legal, and design teams
- Operational readiness for new SKUs, free gifts, and promotional bundles
- Collaborate with the Project Manager to oversee and coordinate product/sample testing
- Launch coordination and lifecycle management for new and phased-out products
Demand & Supply Planning
- Align demand forecasts with sales and marketing plans, integrating campaign insights and real-time data.
- Balance stock availability and working capital through smart inventory planning and scenario modeling.
- Lead supply and PO planning with manufacturers in the US and China, optimizing lead times and MOQs
- Reconcile demand and financial forecasts to ensure cross-functional S&OP alignment.
Inventory & Distribution Management
- Manage inventory across internal systems, 3PLs, and Amazon FBA—ensuring timely replenishment and healthy turnover.
- Lead allocation strategies during supply constraints to minimize revenue loss.
- Reduce obsolete or slow-moving stock through proactive tracking and cross-team alignment.
- Oversee 3PL operations to maintain shipping SLAs and customer delivery standards.
Vendor Sourcing & Optimization
- Research and evaluate manufacturers based on quality, reliability, and cost criteria.
- Support sourcing and negotiation efforts to help reduce COGS and strengthen supply resilience.
Cross-Functional Collaboration & Reporting
- Partner closely with Product Development, Launch, Marketing, Sales, and the Amazon team to align supply chain inputs with business goals.
- Present structured updates to the CEO, highlighting risks, cost trends, and forward-looking plans.
- Prepare and share monthly S&OP reports and dashboards to drive data-informed decision-making.
Key Skills & Experience:
- Bachelor’s degree required (preferably in Supply Chain, Logistics, Operations, Engineering, Business, or IT)
- 4-5 years of progressive experience in supply chain, operations, or materials management.
- Strong cross-functional coordination with proven ability to drive planning and execution across departments (e.g., Product, Marketing, Sales, Compliance)
- Hands-on experience with demand forecasting, inventory optimization, and supply planning required
- Experience supporting new product introductions and product lifecycle planning strongly preferred
- Proficiency with MRP, APS, and ERP systems is required
- Advanced Excel skills required (e.g., pivot tables, VLOOKUP); familiarity with SQL and/or Microsoft Access is a strong plus
- Strong analytical and scenario planning skills with demonstrated problem-solving ability
- Exposure to Lean, Six Sigma, or project management methodologies preferred (Green Belt or equivalent a plus)
- Ability to influence, collaborate, and implement in fast-paced, cross-functional environments
- Comfortable adopting or exploring automation and AI tools for process optimization
- Willingness to travel internationally up to 10% as needed
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