Role Overview
The Account Manager is the primary relationship owner and program manager for a portfolio of digital marketing clients across SEO, AEO, Paid Media, CRO, and Analytics engagements. The Account Manager will ensure clients have clear direction, structured programs, and a strong partnership experience.
What You Will Do
Manage multiple client relationships simultaneously, coordinate internal specialists, and maintain strong, trust-based client relationships. Translate strategic recommendations into clear execution plans, coordinate work across teams, and ensure work progresses according to agreed priorities and timelines.
Why It Might Be a Fit
Success in this role means clients feel confident in Inflow as a strategic partner, work is clearly prioritized and aligned to business goals, and internal teams operate efficiently with clear direction.
Requirements
- Experience working in an agency environment
- 3+ years in Account Management, Program Management, or Client Success within a digital marketing agency or marketing services environment
- Strong understanding of digital marketing channels (SEO, Paid Media, CRO, Analytics, Content) at a general level
- Proven ability to manage multiple client relationships simultaneously
- Strong project management and organizational skills
- Experience coordinating cross-functional teams
- Ability to translate business goals into structured plans
- Excellent written and verbal communication skills
- Ability to simplify complex topics for non-technical stakeholders
- Strong attention to detail and follow-through
- Familiarity with SEO or Paid Media concepts
- Experience supporting eCommerce or B2B clients
- Experience preparing client presentations or executive summaries
Benefits
- Paid vacation and sick days
- Insurance: Health, dental, vision, life, short-term and long-term disability
- 401K with employer contributions
- Health and wellness budget (up to $65/month)
- Monthly internet stipend
- Give Back/ Civic Action Days
- Continued education budget: An annual $500 budget
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