Account Manager (Digital Marketing)

About The Company Leap Group is a dynamic and innovative marketing agency dedicated to delivering impactful solutions for a diverse range of clients, including government and public sector entities. With a focus on strategic thinking, creative excellence, and client-centric approaches, Leap Group strives to create meaningful connections between brands and their audiences. Our team is composed of passionate professionals who are committed to fostering a collaborative and inclusive work environment. Recognized for our commitment to diversity, equity, and inclusion, we believe that diverse perspectives drive innovative solutions and help us better serve our clients. With offices strategically located in Louisville, Cincinnati, Indianapolis, and Chicago, we operate nationally and internationally, offering remote and hybrid work options to accommodate talented professionals across the U.S. Join us to be part of a forward-thinking organization that values your voice and empowers your growth. About The Role The Account Manager at Leap Group plays a vital role in managing and nurturing client relationships, particularly within government and public sector accounts. This position requires a proactive and people-oriented professional who can understand client needs, coordinate internal resources, and ensure the delivery of high-quality marketing solutions. The Account Manager acts as a bridge between clients and internal teams, providing strategic guidance, managing project timelines, and overseeing campaign execution. This role involves engaging with clients at various levels, from junior to senior, and collaborating closely with creative, media, digital, and production teams to meet project objectives. The ideal candidate will possess strong communication skills, strategic thinking, and a keen eye for detail, ensuring that all deliverables align with client expectations and organizational standards. As a key member of our account team, you will contribute to the growth and success of our client partnerships while fostering an environment of continuous improvement and innovation. Qualifications • Minimum of 3+ years of agency account management experience • Proven experience in marketing and advertising strategy development • Experience managing government or public sector clients • Exceptional communication and relationship management skills • Ability to brainstorm and collaborate on creative ideation • Exposure to both B2B and B2C marketing environments • Strong organizational skills with the ability to manage multiple projects and deadlines • Detail-oriented with a focus on processes and quality assurance • Self-starter with a passion for continuous learning and professional development • Experience with digital marketing reporting and analytics • Understanding of compliance, collaboration, and communication nuances in government projects is preferred Responsibilities • Develop and maintain strong relationships with clients, understanding their business needs and objectives • Manage day-to-day client engagement, including regular communication and updates • Coordinate with internal teams to ensure project deliverables meet quality standards and deadlines • Lead meetings, presentations, and strategic discussions with clients and internal stakeholders • Provide strategic input and guidance to creative, media, and digital teams • Oversee project fulfillment, from kick-off to completion, ensuring client satisfaction • Assess and guide creative and media direction to ensure alignment with client goals • Monitor project budgets, approve billing, and track hours for efficiency • Manage digital reporting, ensuring timely and insightful analysis for clients • Collaborate with production teams to maintain project momentum and client alignment • Identify opportunities for account growth and contribute to new business development initiatives • Stay informed on industry trends, especially within government and public sector marketing Benefits • Health, dental, vision, and ancillary benefits • Paid maternity and paternity leave • Unlimited paid time off and Summer Fridays • Autonomy and flexibility in work arrangements • Company-paid access to coaching and therapy services • 401(k) plan with matching contributions and access to investment advisors • Opportunities for professional development and training • Remote and hybrid work options to promote work-life balance Equal Opportunity Leap Group is an equal opportunity employer committed to fostering an inclusive environment for all employees. We celebrate diversity and are dedicated to creating a workpla