Primary Vascular Care is a healthcare company seeking an Account Management and Operations Coordinator. This dynamic, hybrid position involves supporting outpatient services, field-based clinical support, customer engagement, and internal operations to enhance healthcare operations.
Responsibilities
- Serve as Front Desk Coordinator at our outpatient surgery center, supporting patient flow, scheduling, and delivering an exceptional patient experience
- Assist the Medical Director in the field with select treatments, clinical coordination, and workflow support within nursing facilities
- Act as a frontline representative in nursing homes, providing high-touch customer service, supporting facility staff, and strengthening long-term partnerships
- Work behind the scenes with the account management and operations teams on scheduling, documentation, reporting, and process improvement initiatives
- Enjoy a hybrid role that blends remote work, field-based engagement, and onsite support, with scheduling flexibility guided by your manager to meet operational priorities
Skills
- Experience in healthcare operations or a related field
- Strong customer service skills
- Ability to work in a hybrid environment (remote and field-based)
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Flexibility to adapt to changing operational needs
- Experience in scheduling and documentation
- Ability to work collaboratively with medical leadership and facility staff
- Experience in outpatient surgery or clinical coordination
- Familiarity with account management processes
- Background in nursing or healthcare administration
- Experience in process improvement initiatives
Benefits
- Hybrid (Remote + Field-Based)
- Flexible schedule directed by the manager based on operational needs
- Work Style: Hybrid (Remote + Field-Based)
- Flexible scheduling within a structured full-time role
Company Overview
Enhance both the health and aesthetics of your veins with the experts at Primary Vascular Care. It was founded in undefined, and is headquartered in Clinton Hill, New York, US, with a workforce of 201-500 employees. Its website is https://primaryvascularcare.com/.