<p>We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold <span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">ourselves accountable</span> and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.</p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p><span><span>Position Summary:</span></span><span><span> </span></span></p><p><span><span><span>·<span><span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;"> </span> </span></span></span></span><span><span>Develops strong personal and collaborative internal and external relationships to manage book of business (e.g. ACA, mid-size employer groups) to achieve customer satisfaction, revenue, membership, and earnings objectives.</span></span></p><p><span><span>Fundamental Components:</span></span><span><span> </span></span></p><p><span><span>·<span><span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;"> </span> </span></span></span><span>Accountable for building and maintaining strong relationships with a locally-aligned book of business to ensure case renewal and retention. Responsibilities include delivering renewals, cross-sales, up-sales, and growing sales.</span></p><p><span><span><span>·<span><span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;"> </span> </span></span></span><span>Determine concerns/barriers for retention of customers; identify top concerns and review mitigation strategy with leadership. Discuss and present solutions and partners with internal partners to enhance customer experience.</span></span></p><p><span><span><span>·<span><span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;"> </span> </span></span></span><span>Collaborates with account team members and functional support areas on more complex product or service issues to ensure client’s needs are met.</span></span></p><p><span><span><span>·<span><span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;"> </span> </span></span></span><span>Offers creative product and service solutions to address client’s evolving needs.</span></span></p><p><span><span><span>·<span><span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;"> </span> </span></span></span><span>On an ongoing basis, monitors client’s product lines and services to ensure customer satisfaction.</span></span></p><p><span><span><span>·<span><span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;"> </span> </span></span></span><span>Responsible for the financial performance for assigned portfolio including <b><span>negotiations with Plan Sponsor and Producer in their book.</span></b> </span></span></p><p><span><span><span>·<span><span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;"> </span> </span></span></span><span>Reviews and consultatively presents customer reporting with meaningful analytics, trending and insightful recommendations for additional programs and services.</span></span></p><p><span><span><span><span>·<span><span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;"> </span> </span></span></span></span><span>Required to communicate with internal and external parties telephonically and/or in person. May require travel to offsite locations for in-person meetings.</span></span></p><p><span><span>Experience:</span></span></p><p><span><span><span><span>·<span><span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;"> </span> </span></span></span></span><span><span>3-5 years of relevant industry experience</span></span></span></p><p><span><span><span><span>·<span><span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;"> </span> </span></span></span></span><span><span>Multi-functional experience, e.g., underwriting, actuary, underwriting, network</span></span></span></p><p><span><span><span>Active Life and Health Insurance License is required</span></span></span></p><p><span><span><span><span>·<span><span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;"> </span> </span></span></span></span><span><span>Experience making formal presentations</span></span></span></p><p><span><span><span>Education:</span></span></span></p><p><span><span><span><span>·<span><span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;"> </span> </span></span></span></span><span><span>Bachelor’s degree in business or related field</span></span></span></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:left"><b><span>Anticipated Weekly Hours</span></b></p>40<p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:left"><b>Time Type</b></p>Full time<p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:left"><b>Pay Range</b></p><p style="text-align:left">The typical pay range for this role is:</p><p style="text-align:inherit"></p>$46,988.00 - $121,543.00<p style="text-align:inherit !important"></p><p style="text-align:left !important">This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. <br> </p><p style="text-align:left !important">Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.</p><p style="text-align:inherit !important"></p><p><b>Great benefits for great people</b></p><p></p><p>We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.<br><br></p>This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.<p><span style="color:#4a4a4a"><br>Additional details about available benefits are provided during the application process and on </span><a href="https://learn.bswift.com/cvshealth-mainland" target="_blank" rel="noopener noreferrer"><span style="color:#0000ff"><u>Benefits Moments</u></span></a><span style="color:#4a4a4a">.<br><br></span></p>We anticipate the application window for this opening will close on: 05/22/2026<p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:left">Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.</p>