Role Overview
As an Account Coordinator for the Customer Success Team, you will work closely with Regional Account Directors, Production, and Onboarding team members to ensure timely deliverables. You will develop and maintain a working-level understanding of the automotive industry, company culture, products, services, strategic communication planning, and integrated marketing strategies.
What You Will Do
You will assist with preparation of Customer Success documents, participate in and document Client meeting discussions and conference calls, maintain constant communication with Account Teams, and resolve Client questions and needs in a timely manner.
Why It Might Be a Fit
You will continually strive to meet or exceed expectations in all aspects of your role, from supporting client accounts to proactively contributing and collaborating with the team. You will exercise proactive daily communications in a professional and efficient manner, with both colleagues and clients.
Requirements
- Bachelor's degree in Marketing, Advertising, Communications, or related field
- A minimum of 0-2 years' professional experience
- Automotive Agency, Automotive In-House Marketing and/or Customer Service experience, preferred
- Proficient in Microsoft Office
- Extremely organized, task and detailed-oriented
- Must be a critical thinker
- Exceptional communication skills, demonstrated ability to write, listen and articulate in a clear, concise, and professional manner
- Demonstrated ability to proactively take ownership of projects
- Ability to establish priorities and objectives
- Must be flexible in a fast-paced, ever-changing environment
- Must maintain focus and constructive behavior under pressure
Benefits
- Medical
- Dental
- Vision
- 401(k)/matching
- Paid vacation
- Wellness
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